This Privacy Policy describes how Offat ("we", "us") collects, uses and shares your personal information when you visit or make a purchase from offat.com.
Information we collect
When you place an order we collect your name, billing and shipping address, email address, phone number and payment details. As you browse we also collect device information such as IP address, browser type and how you interact with the site, using cookies and similar technologies.
How we use it
- To process, fulfil and deliver your order, and to send order confirmations and shipping updates.
- To communicate with you about products, offers and news, where you have opted in. You can unsubscribe at any time.
- To screen orders for risk of fraud and to comply with our legal and tax obligations.
- To improve our store, understand which products and pages are useful, and measure the performance of our marketing.
Sharing
We share your information only with service providers who help us run the store — our ecommerce platform, payment processors, shipping carriers, email provider and analytics tools. They may only use it to perform services for us. We do not sell your personal information.
Cookies
Cookies keep your cart working, remember your preferences and help us understand site traffic. You can clear or block cookies in your browser settings; the store will still work, though the cart experience may be reduced.
Retention
We keep order records for as long as required for tax and accounting purposes, then delete them. Marketing contact details are kept until you unsubscribe.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of the personal information we hold about you, and to object to certain processing. To exercise any of these rights, email support@offat.com.
Contact
Questions about this policy? Write to support@offat.com.
